Please contact our Customer Service team ([email protected]) as soon as possible. If your order hasn’t reached the fulfilment stage yet, we may still be able to change or cancel it. However, we’re often unable to make these changes because we have your order packed and awaiting shipment within 24 hours of being placed.
Is it possible to change or cancel my order?
ORDERING
- How do I place an order?
- What if I can't find the information I'm interested in in the product description?
- I want to provide additional information, such as my door code, additional links, etc. Where can I do this?
- How do I know if my order went through successfully?
- Is it possible to change or cancel my order?
- I want to change the shipping address. How can I do that?
- How do I get an invoice for the purchased goods?
- All Questions >
