Frequently asked questions
ORDERING
- What if I can't find the information I'm interested in in the product description?
- I want to provide additional information, such as my door code, additional links, etc. Where can I do this?
- How do I know if my order went through successfully?
- Is it possible to change or cancel my order?
- I want to change the shipping address. How can I do that?
- How do I get an invoice for the purchased goods?
- How do I place an order?
WARRANTY & REPAIR
- Do you offer warranty?
- Where do I register for a warranty?
- What's the warranty granted for refurbished coffee machines?
- How long does warranty service take?
- What happens if my coffee machine breaks down after the warranty has expired?
- When should the warranty repair costs be covered by the customer?
Can't find the answer? Contact us
Chat with us
On business days from 7AM-3PM respond immediately
Send an email
On business days from 7AM-3PM answer within 4 hours [email protected]
Call us
On business days from 7AM-3PM respond immediately +3531800818437
