Good

Absolutely disgraceful company to deal with purchased a Mellitta tsmart machine, which worked for two weeks was returned to them. Customer service a joke, they returned me the machine in a condition that can only be described as appalling. Only wish I could post pictures Any further inf don’t hesitate to contact me directly on [email protected] DISGUSTING

Sorry I reviewed the coffee machine and not the supplier! I ordered on Friday but had a call on Monday to say it was out-of-stock. I was offered an alternative version of the Gaggia Viva at the same price and accepted. It arrived the next day by courier. And a few days later I had an email receipt for the changed version. All said this was excellent service!

Have tried ringing coffee mate at least 6 times and all I get is no one here right now but please leave a message. No one has yet bothered to reply or answer my emails. Not very happy with the after sales.

I would suggest a slightly different appearance or welcome page. I was put off the coffee mood when I came to your page. But you do have a great range of products that is up there with the best. I’d suggest something a bit warmer? Feels like I clicked on some sort of cheap sales page. But asides from that great products & service. This is just my opinion 🙂